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David

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    David님이 에 댓글을 입력함

    Hi Amy, delayed reply here but just want to say thanks for the great breakdown! I tried it out myself and I believe this is exactly what I was looking for. Appreciate the step-by-step guideline, it...

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    David님이 에 댓글을 입력함

    Either would be fine for us, but currently we're still using Insights and haven't yet migrated to Explore.

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    David님이 에 게시물을 만듦

    Individual Agent Reports

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    Hi there, We have ticket targets on our team that are based around # Tickets Assigned. Our agents are asking if they could have access to a report that shows them their daily breakdowns. Ideally, I...

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    David님이 에 댓글을 입력함

    +1'ing this as well! If there are any updates, it'd be great to hear them.