Janiece Caldwell
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투표 수36
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수신 설정 수18
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Janiece Caldwell님의 최근 활동-
Janiece Caldwell님이 에 댓글을 입력함
It is so frustrating that this is not a feature, also when you are building the help center ticket forms you have to go through 6 steps just to see the forms. We pay a ton of money for Zendesk, ...
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I also am having an issue with the PDF cutting off the report. is there a fix yet? My tab sizes are fairly small
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I would like to do this as well for scheduled deliveries of a dashboard. Would be great to include the date in the title!
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Please add a feature like this, we could absolutely benefit from this
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Any updates on this? Splitting into another instance is not ideal and would love to be able to restrict a subset of tickets from most agents. Thanks!
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Thanks so much! this worked well! the only issue I had is getting the links to expand for a preview! My workaround was just adding the parse for the comment. I just worry about it being super long ...
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is there a way to have the content post to a slack target? I want to alert our team of a new comment via a slack post
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How do I set someone as a "manager" role?
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"Note: The Salesforce for Chat integration is only supported for standalone chat accounts. Accounts integrated with Zendesk Support cannot use Salesforce for Chat." What is the difference between...
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I am very interested in this feature. Being able to convert tickets to forums makes sense for the end user. Best, Janiece