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Jade Taylor

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Jade Taylor님의 최근 활동
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    Jade Taylor님이 에 댓글을 입력함

    The feedback is the one that is setup on the ticket. After 48 hours of a ticket closing they get the satisfaction email for them to leave positive or negative feedback. The negative feedback isn't ...

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    Jade Taylor님이 에 게시물을 만듦

    Removing Feedback

    We are currently getting a few negative feedbacks from contractors who aren't directly supported by us and we want the ability to be able to remove certain feedbacks without deleting the ticket. I ...

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    Jade Taylor님이 에 게시물을 만듦

    Forwarding call from a set number

    답변함

    We have an admin team who currently answer all of our calls before sending them through to our phones extension numbers. If I had talk turned on for my support team and our admin team ring the Zend...