Tobias Hermanns
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총 활동 수274
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마지막 활동
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내가 팔로우하는 사용자 수0명
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투표 수69
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수신 설정 수134
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Tobias Hermanns의 최근 활동-
Same for us, we send Survey and we got negative, we asked customer, they say they click nothing. Timestamp usually full hours, as any checker is running and click the links during send out. Very ba...
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Fully confirm! Subject + ID would be fit our need.
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I can confirm Ola Timpson message. Attachment will show text of attachment name. btw. Was the Subject in Tab always show Requester or show Ticket Subject without Agent Workspace? I see when I loa...
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Not perfect, but better :)
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Hi, any more update here? Thanks!
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Hi JJ, is there a roadmap schedule available when we can expect it? Thanks.
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+1
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+1, any news Zendesk?
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Hi Ayush, I try to work with "dismissing it", but close Tab / reopen tab, is show it up again. So not very useful even the dismiss, when not store by browser and or need do by every ticket we touch...
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Hi Ryan, thanks to let me know. I just test it and I can verify that the feature is enhanced in this direction. The overall use-case is still a bit tricky for me to think about good config flow. ...