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Gary Donoghue

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Gary Donoghue님의 최근 활동
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    Gary Donoghue님이 에 댓글을 입력함

    Hi ZD Support, I am adding a request for an update on my submission 2 years ago relating to the lack of availability, within Organisation fields, for a multi-select field. It continues to frustrate...

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    Gary Donoghue님이 에 댓글을 입력함

    Hi Raman. Many thanks for adding. Hopefully a few more people will join in too. Take care. 

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    Gary Donoghue님이 에 댓글을 입력함

    Hi Devan, Thank you for following up and, no problem, I attach the link to the post I opened up in the Support product feedback forum herein... https://support.zendesk.com/hc/en-us/community/posts/...

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    Gary Donoghue님이 에 댓글을 입력함

    Hi Amie, Many thanks for coming back to me so promptly - much appreciated. Before responding I should, perhaps, provide the wider context of this post into the Support feedback forum...namely https...

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    Gary Donoghue님이 에 댓글을 입력함

    Just a footnote to this to say that I have now, per Devan's request, now submitted a request to the 'Support' Product Feedback forum and received this automated response.... Hello Gary, Thanks for ...

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    Gary Donoghue님이 에 게시물을 만듦

    Connecting up the 'Support' Dots...

    We have a situation here where, on creation of a new ticket, I can enter a customer reference (Customer - a field with a set of values I have to pre-populate within the Ticket fields) which is simp...

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    Gary Donoghue님이 에 댓글을 입력함

    Hi Devan, Thank you for your kind words and I hope you and the ZD are doing ok and keeping safe. I'll say that your response is hugely appreciated as we, as a very small company, have embraced ZD a...

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    Gary Donoghue님이 에 댓글을 입력함

    Hi Raman, Nicely put and I completely concur. We have a situation here where, on creation of a new ticket, I can enter a customer reference (Customer - a field with a set of values I have to pre-po...

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    Gary Donoghue님이 에 게시물을 만듦

    (No) customisation of the dashboard (after seven years of trying)...

    Hi, Is anyone else similarly disappointed (and somewhat surprised) at the decision by ZenDesk yesterday to officially announce there are no plans to provide ANY customisation, however minimal, to t...

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    Gary Donoghue님이 에 댓글을 입력함

    Hi Kelly, Sadly, judging by visibility of the ZD enhancement process and roadmap I doubt it very much but, just to affirm, I did just go back and try to do this again now and, of course, nothing ha...