Matthieu ETIENNE

1. 커뮤니티
2. Support Q&A
3. Send outbound email from Zendesk?

Hi, through a spoke account, tickets are submitted by customers who are (by default) only registered on such spoke account, but not on hub account. Is there anyway to send new ticket(email), via th...

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• Matthieu ETIENNE
• 만든 시간 2017년 05월 11일 16:41
• 0표

1. Talk
2. ...
3. Setting up Talk
4. Adding Zendesk Talk numbers

Hi, I wondering,when selecting a phone number for a Talk channel in the UK, the Local phone nº charges for the end-users is the same on the whole UK territory?

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• Matthieu ETIENNE
• 만든 시간 2016년 11월 30일 17:39
• 0표

1. 커뮤니티
2. User Tips & Tricks
3. Changing field order in HC

HI, Thanks for this solution. I wondering to know, in case of multiple contact Form, using different custom fileds, if there is a way to personalize each of them, using such code? So for example. M...

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• Matthieu ETIENNE
• 만든 시간 2016년 04월 29일 09:21
• 0표

1. 커뮤니티
2. Guide Q&A
3. Add HTML to the Category Description

HI, Will be happy to understand this solution but on a lower level. We want to know if there is a way, using  JS or CSS to format on the  text of every category description (bold, bullets, Italic, ...

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• Matthieu ETIENNE
• 만든 시간 2015년 10월 01일 10:12
• 1표

1. 커뮤니티
2. Feedback on Support
3. Customization of the dashboard

Hi Bob, any news on this? We are exactly in the same situation as Thomas ans so really interested by a potential changes reagrding cusotmization of the dashboard view. thanks

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• Matthieu ETIENNE
• 만든 시간 2015년 01월 20일 10:37
• 1표

1. 커뮤니티
2. User Tips & Tricks
3. Help Center – Adding icons into your theme

Hi Wes,   We are really interested to understand we can reproduce a similar effect as the following one: https://support.zendesk.com/attachments/token/yfrvjrlvwrftf1p/?name=wes_HC-FAHome.png Ou...

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• Matthieu ETIENNE
• 만든 시간 2014년 06월 12일 21:20
• 0표