Khajik Khajadourian

1. 커뮤니티
2. Feedback on Talk
3. Support Text Short codes

+1 to this. We are facing issues with texting and short-codes would fix our problem. Is there any ETA on getting this for Zendesk? 

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• Khajik Khajadourian
• 만든 시간 2020년 09월 23일 19:29
• 0표

1. 커뮤니티
2. Feedback on Talk
3. Average wait time message using current queue activity?

Hello, Is there an update on this feature request? We have been getting numerous customers of ours rightfully complaining that the "current queues expected wait time" is not correct and is misleadi...

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• Khajik Khajadourian
• 만든 시간 2020년 09월 14일 20:33
• 0표

1. 커뮤니티
2. Feedback on Support
3. Why does Facebook integration pull in comments from posts for only one week?

+1 to this. We need to get tickets generated from posts that are older than a week. 

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• Khajik Khajadourian
• 만든 시간 2020년 06월 30일 14:51
• 2표

1. 커뮤니티
2. Feedback on Explore
3. Support Web Form and Widget should be separate Channels in Explore

+1 to this

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• Khajik Khajadourian
• 만든 시간 2020년 05월 13일 19:35
• 0표

1. Explore
2. ...
3. Building queries
4. Understanding ticket channels in Explore

Can we please separate the Channels "Web" and "Web Widget" in Explore? It will make reporting much easier. 

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• Khajik Khajadourian
• 만든 시간 2020년 05월 13일 19:33
• 2표

1. 커뮤니티
2. Feedback on Explore
3. Exclude ticket tags

This is a must need fix. 

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• Khajik Khajadourian
• 만든 시간 2019년 03월 15일 17:30
• 0표