Khajik Khajadourian
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총 활동 수180
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마지막 활동
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투표 수106
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수신 설정 수47
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Khajik Khajadourian의 최근 활동-
Any update on allowing placeholders/URLs in webhooks so we can finish our conversion?
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Is there an update to this request? This seems like something that should be in place by now. Especially since the new functionality with Agent Workspace with the magnifying glass allows us to inpu...
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This says it's enabled for French. Is it French-Canadian as well?
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Is there any update to this request?
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This would be a great benefit to us as well, and I am glad to see it is being worked on.
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Why are settings moving outside of the original Support area? It seems a little backwards to force me to go outside of the Support view and into the admin center to make setting changes.
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Thanks, Rohan! When was this rolled out and is it on the release or what's new documentation?
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Hello Prakruti, Is that a warm transfer where both agents can be in the chat at the same time? This was something we were able to do prior to Agent Workspace, so I'm hoping Zendesk can bring this b...
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Will the UI be changed to make it more clear which groups are Chat departments and which are not? We just migrated to the Agent Workspace and our agents are accidentally transferring to groups that...
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This is a cool feature, but we still need the ability to warm transfer chats in Agent Workspace.