Khajik Khajadourian
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마지막 활동
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투표 수86
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수신 설정 수32
게시물
Khajik Khajadourian의 최근 활동-
Agents able to switch between departments
We need to be able to have multiple agents in more than one Chat department, but give those agents the ability to show as "Available" or "Offline" to each Chat department they are assigned to. This...
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New Metric - Agent's Status Activity
It is very vital to the business to be able to see reports / historical data of your agent's statuses. We need to be able to see how long agents were in Online, Away, and/or Offline. Without this d...
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Phrases from time filter on dashboard are being cut off
It seems that when going to the time filter for my dashboards, the phrases on the right are cut off. Hovering over the phrases does not populate the entire word, so it is nearly impossible to guess...