Karen Snyder
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Karolina I would guess the error is occurring because you are probably using a Templating API v2 theme, which does not automatically include jquery. This article explains how to include jquery in y...
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Oliver If you want to display a link to an article on the home page, you can do it by adding the following to the template home_page.hbs wherever you want to display the link: <a href="/hc/en-us/ar...
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Hi Timo, the article also mentions using a dynamic content helper. In that case, you would have to change the text of all the links to use the dynamic content helper, but then you would need to put...
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谷口諭 Is the staff member logged in to Zendesk? Captcha is usually presented to users who are logged in. According to this article, Zendesk switched recently to using Cloudflare captcha, which should...
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Zafar Abbas Normally the search is done by typing some text into the search bar, so how would this work? How would you differentiate a search in category A from category B?
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Timo Klok This article explains how to rename and translate default links in the Help Center, which I believe is what you're looking for.
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Anais I believe it would be possible to automate adding the new dropdown option, but you would need some JavaScript in Guide to do it. You would need code that would detect that a value was filled ...
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Hi Edwin Pulkit Pandey may want to chime in here, but in the meantime, when you wrote "How can I have only one title, Where is my Package? /Order Status", did you mean that you want just the one ti...
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Kazuaki.Takahashi I'm not sure what you're trying to accomplish. Are you referring to when the user is filling in the subject of a ticket? There is already Zendesk functionality that will display a...
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seoj this sounds like it's happening due to the smaller width of mobile screens. You can use CSS media queries to change the width of the elements according to the width of the screen. You need to ...