Jesse Marion
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YES PLEASE!!!
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*Updated* HI Jacob J Christensen Thank you for this article, I am experiencing an issue getting the notifications into slack which I am hoping you can help me out. Objective: send Slack Notificatio...
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We desperately need a solution for this - we deal with photo's from customers every day and HEIC format is more common lately. I haven't been able to find any supported apps for this either. Cheers
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Brett Bowser - YES I have been using the recipes for a while now. I might be missing it, I am trying to find info on this exact report just done in Explore rather than Insights as there are some si...
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Hi everyone, Is there any plans to have a filter ability for outside of business hours - we would be curious to see the success and metrics with Answer bot outside of business hours when support is...
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Hi everyone, this report looks great. We are trying to create an MTTR report/KPI for our agents - however - we are using Explore and not insights. Does anyone know how to achieve this type of repor...
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+8 for us! this would be super helpful as a metric or even a .csv export from the search reporting section of support!
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Upvote this! such a simple request