Anil Prz
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All good, thank you Andrew. I wrote here because I found the topic was about "Formatting text with Markdown" which may be helpful for APIs as well.
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Oh, got it the rich text editor in the ticket while editing it. I can see how the image can see resized in this editor, that's cool. The question i have here is, I am using zendesk api ( PHP) to cr...
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ok thanks. I guess rich text is the solution, which is html formatting right.
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Hi guys, Can you anyone tell me how to change the width or size of the image while adding image to ticket? I am able to add image as inline by ` [alternate_name](http_image_url_here) ` But I am ...
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PHP API to get Average Response Time and Customer Satisfaction of Service?
1) What is the best way to get an Average Response Time in Zendesk Tickets? - I want to filter all tickets with `-via:voicemail`. - My first solution is : a) Use search ticket API to get ticket...