Matt Marcucci
Zendesk Employee
-
총 활동 수8
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수1
-
플랜 수4
활동 개요
Matt Marcucci님의 최근 활동-
Matt Marcucci님이 에 댓글을 입력함
@Joe, for the automation, you can use the Notifications: Email user option, and it will automatically select "requester" in the adjacent field that will appear. This would count as an update to t...
-
Matt Marcucci님이 에 댓글을 입력함
@Graeme, agree! We run Insights reports on Pending tickets to make sure they don't blow out, but the majority are taken care of by the bump solve process. @Kraven, this helps also push the ticket ...
-
Matt Marcucci님이 에 게시물을 만듦
Zendesk on Zendesk: Bump Bump Solve
Zendesk on Zendesk is a day-long discussion about a specific topic and how Zendesk Support uses Zendesk. Each session is hosted by a member of our Support team. This session is about business rule...