Kasper Sørensen
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Kasper Sørensen님의 최근 활동-
Kasper Sørensen님이 에 댓글을 입력함
Hi Dasha Gurova, You're welcome :) I have seen your other post about comment threading, as well as also heard about it from others. It's definitely something that is on our radar. However I want to...
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Hi Dasha Gurova, I will add that we do have a few improvements lined up that are coming in Q4 of 2020. Specifically we want to add ability to add quotes and code blocks in the community post/commen...
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Hi Adrean, It's totally possible to create closed communities with Gather :-) When your admin is setting up topics in "Arrange topics", simply assign the topic to a user segment instead of to "Ever...
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Hi Nicky Lilja, Thank you for the feedback. I can see how this may be relevant in some cases, but we are a bit concerned with the privacy implications of making every user @mentionable. There will ...
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Not 100% the same, but close - You may find this question and answer relevant for that.
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Hi Kalle Windefalk Glad you asked! I'm happy to say that we are actively working on a better integration of knowledge into Agent Workspace! :-) I expect an EAP opening up in Q1 of 2021.
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Hi all, especially Lotte, Just wanted to let you know that we have updated the @-mentions functionality to no longer include suspended users!
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Hi Theodore Wolf, We’re unfortunately unable to share long-term roadmap publicly with customers. On the short term I can tell you we plan to work on a couple of community content editing improvemen...
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Hi Valerie Manning, My guess is that this line breaks when the organizations array is empty: HelpCenter.user.organizations[0] Because you cannot get the first element out of an empty array. And als...
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OK that makes sense. We actually have a pretty good workaround for that scenario. You can just create a separate topic that is only accessible to Agents, and then move the posts to that topic. That...