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DannyC

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    DannyC님이 에 댓글을 입력함

    Hi guys, I'm having some trouble with this. I've used the API calls for a number of things recently. I'm using postman and have had no issues apart from trying to execute the call to: GET /api/v2/c...

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    DannyC님이 에 게시물을 만듦

    Translating articles (UK/USA/AUS) for terminology

    Hi everyone, Just wanting to reach out to anyone who has a help centre suited to multiple English speaking regions where different terminology is used. I work for a finance software company in the ...

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    DannyC님이 에 댓글을 입력함

    Hi Panu, Well said! I posted something similar a while back. The same broken 3rd party apps keep getting circulated as solutions from 5+ years ago which is very frustrating. Surely we shouldn't hav...

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    API Documentation on your Help Center - tips and examples please

    Hi All, Does anyone use their Zendesk Help Center to provide documentation for their software's API? We are about to launch our API service and I wanted to reach out to see if anyone would be so ki...

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    DannyC님이 에 댓글을 입력함

    Hi Devan, Apologies for the delay in my reply and thank you for your response. Unfortunately I had already tried the plugin in your link but the user reviews were not very good and I couldn't get i...

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    DannyC님이 에 게시물을 만듦

    Export Articles from Help Center to PDF?

    Has anyone been able to achieve this? I've found many threads discussing exporting articles and backing up the HC, some mentioning various apps that are years old and don't work properly. I've trie...

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    DannyC님이 에 댓글을 입력함

    Hi Soila Salas - Yes I did but you have to edit the home_page.hbs template in your theme and insert the link in there depending where you want it to live on your site. If you can grab the url of th...

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    My hero Diziana! thank you

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    DannyC님이 에 게시물을 만듦

    Insert an external URL in an Article

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    Hi guys, I want to insert an external link in my article like so..   Problem is when I publish the article and try the link it doesn't use the exact url that I've inserted. It stays on our site as ...

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    DannyC님이 에 댓글을 입력함

    Hi Brett, Thanks for the response. I did find that tip but I want to remove the whole aspect of the articles being hidden in the first place. I don't know why its such a restriction on the system. ...