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Caroline Bruister

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    Caroline Bruister님이 에 게시물을 만듦

    Article label names no longer found from API call

    답변함

    Hi there, for a little background information on our Zendesk setup, here are our products and plans: 1. Support, Team Plan 2. Guide, Lite Plan 3. Chat, Lite Plan 4. Talk, Team Plan Here's the issue...

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    Caroline Bruister님이 에 댓글을 입력함

    I am not seeing "reports" as an admin either. I have emailed support. This seems like it should be the default setting. Once I have access I need help pulling a full ticket report that has the tags...

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    Caroline Bruister님이 에 댓글을 입력함

    I am just getting things going here - we have new hires so agent onboarding best practices and workflow management are top of mind for me. Open to other topics of interest as well and suggestions f...

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    Caroline Bruister님이 에 게시물을 만듦

    Virtual meetup anyone?

    답변함

    I am brand new to Zendesk and looking for peers to connect with and learn from. I am based in SF but happy to engage online if that is best in this time :)