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Ryan Mumby

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    Eugene Orman There's been no update for a year and 6 months past the time you advised we would likely have this.Considering this ask is 3+ years old, this feature already existed with insights befo...

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    Explore Permissions - Ability to create/run/edit OWNED queries only

    Our ability to let our team leads/agents use explore is extremely limited since we can't trust that they will not be able to intentionally or unintentionally modify important queries used in dashbo...

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    I'm with David - what practical purpose does this serve? Those of us with high volume don't really want to have to deal with this on a regular basis. The old way could still have the requester chan...

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    Rob Stack just to be clear, thats not my post. I searched to see if it had been brought up already, and it had by the person that created that post. It wasn't actually updated, however. 

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    Explore: Hovering Over Query Names

    Why does this not show the full query name when hovering in the Queries library?Seems like an easy/necessary change. Can't seem to see that it does this on the latest Safari or Firefox on macOS Cat...

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    You could either create a custom metric for 2/3/4 if you are going to reuse them in other queries, or you might be able use result metric calculation... but I'm not entirely certain you'd be able t...

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    Hey Maddi - I'm able to save the above just fine in my instance. I would say double check your syntax or repost a screenshot of the actual formula here for us to have a look and verify there are no...

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    Hey Maddi, From the query you're building select Calculations (calculator on the right), then choose Standard Calculated Metric.Try this formula IF([tag]="canada" AND [tag]="processed")THEN [Ticket...

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    I think I might be able to hack a solution using tags, but that seems like an unnecessary burden given that the group information already exists, and we would essentially have to maintain groups AN...

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    Explore User Group Filtering

    It's seems that in explore (same as in insights) we still don't have the ability to filter based on a users group.  I know we can filter based on ticket group, but I'm looking more at a group of us...