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Will Yolen

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    Will Yolen님이 에 댓글을 입력함

    I also agree that my team would very much benefit from giving other roles (besides admins) this ability. Please make a feature request for this! thanks!

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    Will Yolen님이 에 댓글을 입력함

    Checking in and expressing need for this feature request. Is there any update regarding this?

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    Views Reporting in Zendesk Explore

    Is there anyway that ZD Explore can report on the number of tickets in a certain View? If not in the past, at least currently? Also looking to know how long the oldest ticket in the view has been t...

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    How do I embed images into a form?

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    Hi,   Is there any easy way to add images to a form that was created in Zendesk? Ideally, I am looking to show images of all the options in a multi-select dropdown, the easiest possible way with th...

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    Will Yolen님이 에 게시물을 만듦

    Product Request - Scheduling Group Changes for Agents

    Hi,   Since Phone Calls are routed based on groups and when agents gave a different work schedule, we need to manually add and remove Agents from a group in order to route the ticket properly. This...