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Patrik Kaldi

가입한 날짜: 2022년 8월 29일

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마지막 활동: 2022년 10월 26일

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님의 최근 활동 Patrik Kaldi

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Hi Everybody,

I have an issue with this bookmarking thing.

We have 8 tabs which are sharing 5 filters together . I would like to setup one filter with bookmarks and leave the rest as it is . But if I setup a bookmark it's save a status like 4 filter are on empty value and the 5. has value . The issue with this concept is that the empty value is saved as well .

So if we are reviewing the dashboard on our weekly meeting and we setup some filtering on the first tab , 1-4 filter then we are changing the tab it's loading again the empty values . 

Is there any workaround of this issue when you saving a bookmark only for one filter instead of all of them .

I hope my issue is understandable . If not I would try to clarify it more .

Thank you in advance,

Patrik

댓글 보기 · 2022년 10월 19일에 편집됨 · Patrik Kaldi

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Hi Everyone,


I would create a custom attribute where I would join 2 different form's attributes . 

We have 2 form one has got 6 priority level the other has got the standard 3 level . How could I connect them to use only the 3 level of priority instead of different values ? 

Thank you in advance,

Patrik

댓글 보기 · 2022년 9월 21일에 게시됨 · Patrik Kaldi

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커뮤니티 댓글 Developer - Zendesk Apps Framework (ZAF)

Dear Eric Nelson,

First of all thank you very much for your help . The app is working like a charm !

We would like to make it a bit suitable for our needs . We would like to gather also the location of the requestor not only the client and ip . 

I couldn't find any documentation about the data types which can be gathered as metadata . 

I tried something like

"locationClientField = location.value;
  ipField = ip.value;
  browserClientField = browserClient.value;" 

without success . 

If you could link the appropriate page of the documentation that would be awesome . 

Thank you in advance ,

Patrik Káldi

 

댓글 보기 · 2022년 8월 29일에 편집됨 · Patrik Kaldi

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