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Zachary Bender

가입한 날짜: 2022년 4월 29일

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마지막 활동: 2024년 12월 04일

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님의 최근 활동 Zachary Bender

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댓글Team members and groups

When creating a role in Zendesk and giving that user the permission to manage reports and dashboards for groups they are assigned to why cant they pull reports on the guide area? In order to pull reports on the guide area do you have to have full reporting and analytics permission?

댓글 보기 · 2024년 12월 04일에 게시됨 · Zachary Bender

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커뮤니티 댓글 Q&A - Help center and community

I am trying to check for form and a field drop down option is picked. And if those two options are picked then changes the text.

Here has what i have come up with

 if(window.location.href.indexOf("123412") > -1 && $('.form-field.request_custom_fields_112313.val() = "Eligibility Letter"') {
 $('div#upload-dropzone').parent().find('label').text('Attach copy of Letter (Required)')
 }

댓글 보기 · 2023년 8월 24일에 게시됨 · Zachary Bender

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커뮤니티 댓글 Q&A - Users, groups, and organizations

The events that are shown in the ticket. In the top right corner you are able to see the events. This shows information about the ticket submitted that i do not want some agents to see this information. Is there a way to give some agents access to this feature but not all?

댓글 보기 · 2022년 5월 24일에 게시됨 · Zachary Bender

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게시물 Q&A - Users, groups, and organizations

Hello i am wondering if it is possible to restrict access to the events based on role or group?

2022년 4월 29일에 게시됨 · Zachary Bender

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