Drew Roy

Susan Reed -- thanks for the clarifier. The Pendo Resource Center integration leverages the Zendesk Web Widget (Classic). So, while the use-cases are different, I think the issue is nearly the same.
Cc: Bobby Koch

Bobby Koch -- Yes. All of our content is restricted though -- so for us, it's completely failing :(. Whenever we select the Knowledge Base in the Pendo Resource Center. The Resource Center completely disappears. To fix it, we need to go in and remove the KB module in the Resource Center in Pendo and re-add (then re-push). Right now we are just in a staging environment -- but that's obviously not an acceptable outcome in Prod.

Thanks Bobby Koch -- I'll follow along this thread to see if anyone can get it resolved. In the interim, I'm going to reach out to my Pendo rep to see if they have any customers who have found success with this implementation. I'll report back if I have any good news.

Bobby Koch Susan Reed -- We're unable to get the Zendesk Help Center (with restricited content) to render within the Pendo module. Is this the same issue that you all are experiencing?