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Matt Zdonczik
가입한 날짜: 2023년 3월 30일
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마지막 활동: 2024년 7월 11일
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님의 최근 활동 Matt Zdonczik
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I have a problem where I am trying to add an end user to an org that is new for that user based on a tag that appears on a ticket.
I have all of logic working to a degree from a webhook and then using a zendesk trigger to finish the job, but the problem I am having is that when I run this, it removes the end user from any org they were a member of and then adds the one I wanted to add.
I need to change this so that the user does not lose previous orgs but gains a new one.
Thoughts? I have tried PUT, PATCH, and POST but all 3 give the same reseult
2024년 5월 17일에 게시됨 · Matt Zdonczik
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Hi @...,
In our current scenario, we need to add 5 fields for 2 specific issue types and then 4 fields for another. This then needs to be done on an ever growing list of projects.
The amount of projects at the moment is approximately 200
댓글 보기 · 2023년 5월 22일에 게시됨 · Matt Zdonczik
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We have hit a point where we can no longer decide what fields show on the create screen in Zendesk when creating a ticket for Jira. We need the ability to add more fields on that create screen
2023년 5월 16일에 게시됨 · Matt Zdonczik
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