Benessa Mae Dumol

1. 커뮤니티
2. Developer - Zendesk Apps Framework (ZAF)
3. Modal contents are not populating when two (2) Zendesk tickets are open simultaneously

Hi Christopher Kennedy, thank you for your response. To answer your questions, it's a custom API that fetches the data of the Ivanti incident from Ivanti (third-party provider) and yes, I am seeing...

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• Benessa Mae Dumol
• 편집된 시간 2023년 07월 18일 08:32
• 0표

1. 커뮤니티
2. Developer - Zendesk Apps Framework (ZAF)
3. Can I call a function when pop-up modal is opened?

Hi Ahmed Zaid, No worries. I was able to solve it using CSS instead. Thank you for your help. Benessa

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• Benessa Mae Dumol
• 만듦 2023년 04월 03일 06:49
• 0표

1. 커뮤니티
2. Developer - Zendesk Apps Framework (ZAF)
3. Can I call a function when pop-up modal is opened?

Hello Ahmed Zaid, do you have other input to my question above? I've looked for ways to fix this issue but was not successful. Looking forward to any response. Thank you,Benessa

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• Benessa Mae Dumol
• 만듦 2023년 02월 27일 10:29
• 0표

1. 커뮤니티
2. Developer - Zendesk Apps Framework (ZAF)
3. Can I call a function when pop-up modal is opened?

Hi Ahmed Zaid, Thank you for responding to my query. Yes, I am creating a new instance using this script client.invoke('instances.create', {   location: 'modal',   url: 'assets/modal.html',   s...

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• Benessa Mae Dumol
• 만듦 2023년 02월 02일 08:26
• 0표

1. 커뮤니티
2. Developer - Zendesk Apps Framework (ZAF)
3. Getting Error: Authorization Failed, try logging in! When Running zcli apps:update

Hi CJ Johnson, May I ask what solution did you implement to solve this issue?Unfortunately, I am still having this issue and wasn't able to use any zcli command Looking forward to your response. Th...

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• Benessa Mae Dumol
• 만듦 2022년 12월 15일 06:26
• 0표

1. 커뮤니티
2. Developer - Zendesk Apps Framework (ZAF)
3. "Uncaught Error: [ZAF SDK] Could not find client for instance" on Modal

Hi Tipene Hughes, I responded to the ticket that you created. Thank you,Benessa

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• Benessa Mae Dumol
• 만듦 2022년 10월 28일 06:43
• 0표

1. Support
2. ...
3. Attachments and CCs
4. Can I attach files to tickets using the API?

Hello Tipene Hughes Happy to inform you that I was able to make my code work. Thank you for your help. ~ Benessa

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• Benessa Mae Dumol
• 만듦 2022년 09월 08일 06:39
• 0표

1. 커뮤니티
2. Developer - Zendesk APIs
3. Upload Multiple Files (Uploads API) and Add as Attachment to Ticket Comment (Tickets API)

Hello Serge BERTAINA DUBOIS, Happy to inform you that I was able to make my code work. Thank you for your help. ~ Benessa

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• Benessa Mae Dumol
• 만듦 2022년 09월 08일 06:38
• 0표

1. Support
2. ...
3. Attachments and CCs
4. Can I attach files to tickets using the API?

Hi Tipene Hughes, thank you for the patience and for looking deeper into this question. Can you confirm if the working example that you provided can be used on multiple images?I am currently using ...

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• Benessa Mae Dumol
• 만듦 2022년 08월 24일 14:16
• 0표

1. 커뮤니티
2. Developer - Zendesk APIs
3. Zendesk API - Upload enpoint can't process file from file input

Hi Eric Nelson and Christopher Kennedy, I would like to ask both of you for help because I am getting the same issue. It seems that I am not passing the correct data on the /api/v2/uploads.json?fil...

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• Benessa Mae Dumol
• 만듦 2022년 08월 22일 06:46
• 0표