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Jonathan Santoya

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    Jonathan Santoya님이 에 댓글을 입력함

    I tried Craig's way of deleting tickets and it hasn't deleted the tickets I wanted.  Can you attach screenshot of your target setup and then your trigger too?   This will help a lot and thank you!

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    Jonathan Santoya님이 에 댓글을 입력함

     https://github.com/zendesklabs/project_app/blob/master/assets/screenshot-1.png?raw=true   Just like in that picture.  It shows that there could possibly be different ticket forms.

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    Jonathan Santoya님이 에 댓글을 입력함

    Is it possible to have a little more instruction on how to use the "ticket form" part of the ticket?I want to make different ticket forms that are pre-filled, so I can just select the tickets form ...