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Zac

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Zac의 최근 활동 최근 활동 투표 수
  • Restrict Ability to Create Data Sources

    It would be helpful to restrict the ability to create data sources for some Reports users. Dan Ross has noted here that it would help in the following ways: Additional sets (i.e. named sets, order...

  • 400 Bad Request

    완료

    After spending the morning with an Explore tab open, while trying to edit a query I got message stating "An error has occurred". I attempted to log out and back in to fix the issue, and received a ...

  • Onboarding Feedback

    1. I was not greeted with onboarding information in Explore when I was welcomed into the program. 2. When I created a new data source, I was congratulated for cloning a dashboard, building a query,...

  • Help Center / Web Widget Reporting

    Hi Explore Team, Will Explore provide a way to view Web Widget searches and compare them against click-throughs and tickets created, as the standard reporting in Zendesk currently provides? This wo...

  • Support Global Enterprise: Provide Hours of Operation Time Zone by Department

    답변함

     Hi Zendesk Chat team, The "Multiple Hours of Operation" feature is useful, but has a lot of room for growth. It is missing feature that block our ability to use the Hours of Operation on a global ...

  • Limit Department Routing by Multiple Factors

    답변함

    Need: two dimensional department routing Use case: teams who speak multiple languages, and support multiple brands   Suppose I have a multi-brand and multi-language environment, and I need to route...