Michael McAfoos
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Michael McAfoos님이 에 댓글을 입력함
Yep, totally agree with both Jennifer and Dave. Customers are "searching" with conversational text, and it seems to be because they think they are chatting whereas they are actually just searching ...
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We are also having issues with table formatting in Help Center articles. Because the window in which a help center article can be displayed is so narrow, our table renders in a way which is almost ...
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Feature Request -- Enable/Disable Web Widget on site-by-site basis
We are looking to embed the Web Widget into multiple different websites. I'd like to have a way to enable and disable this widget individually for each site. Currently, from within Zendesk, the wid...
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Hi Clair, That doesn't seem to work as you might expect. When we add additional data from the "How" section, it ends up showing the data for the incident tickets rather than for the problem ticket....
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I'm trying to do the same thing as Justin. Any thoughts?