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Mary Teachout
가입한 날짜: 2024년 7월 17일
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마지막 활동: 2025년 2월 20일
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님의 최근 활동 Mary Teachout
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Hi Walter Bellante, thank you for your reply. We have actually created a ticket already! You can find the details in ticket # 12731115.
댓글 보기 · 2024년 7월 24일에 게시됨 · Mary Teachout
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We recently enabled external link sharing while using Dashboard Beta so that we could share dashboards with our end users and restrict the data they see to their specific organization. Unfortunately, it seems that our user's browsers are storing their end-user credentials (that do not have access to Explore) so when they use the link and password in a browser that they have already logged into, they get this error:
“Uh oh… It looks like you don't have permission to access Explore. Contact your Zendesk Administrator for details.”
So far we've been advised to use either an incognito browser or to have our users clear their cache/cookies each time they try to use the link. Both of these are somewhat inconvenient from a user perspective. Has anyone else experienced this issue or have a better solution in mind?
댓글 보기 · 2024년 7월 22일에 편집됨 · Mary Teachout
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