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Kerstin Graf
가입한 날짜: 2022년 8월 11일
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마지막 활동: 2024년 3월 18일
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님의 최근 활동 Kerstin Graf
Kerstin Graf님이 에 게시물을 만듦
We would like to test the Gen AI functions of Zendesk in our test environment.
To do this, we need to use articles that are only accessible to logged-in users.
At the moment, these articles can be found by the bot, but the bot displays the following message:
"Restricted article
You can only view this post if your account has been granted access."
The post has the visibility "Logged in users".
In order to be able to test it properly, this would have to be fixed.
I opened a ticket for this but was informed that for Beta-Version functionalities tickets will not be supported.
2024년 2월 14일에 게시됨 · Kerstin Graf
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Hi,
we have the exact same usecase - multiple sections called "Tips&tricks" to different subjects which we cannot evaluate independently of each other. It would be great to add the possibility to deaggregate these.
Thanks a lot!
Kerstin Graf
댓글 보기 · 2023년 1월 13일에 편집됨 · Kerstin Graf
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Kerstin Graf님이 에 게시물을 만듦
Hallo, für uns wäre folgendes eine gute Erweiterung:
Im Help Center ist es so, dass der Folgen-Button an einer Section die zusätzliche Auswahl erfordert, ob man
- nur neuen Beiträgen oder
- neuen Beiträgen und Kommentaren
folgen möchte (vgl. Anhang).
Hier hätten wir gerne die Möglichkeit es so zu konfigurieren, dass "Folgen" automatisch die zweite Option bedeutet, also beidem zu folgen.
2022년 11월 09일에 게시됨 · Kerstin Graf
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Hello,
is it possible to display the date of articles in Guide/Gather in the UK format DD-MM-YYYY, although the localization is set with English (United States), resulting in the display in the format MM-DD-YYYY?
Thank you for your help!
Kerstin
댓글 보기 · 2022년 8월 29일에 게시됨 · Kerstin Graf
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