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CCal
가입한 날짜: 2022년 8월 29일
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마지막 활동: 2023년 12월 29일
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님의 최근 활동 CCal
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Hi,
Using PUT request, Is it possible to pass new values to the "Time spent last update (sec)" field?
I tried using a PUT request with the appropriate "id" and "value" as described here :Creating and updating tickets | Zendesk Developer Docs
But I do not see the time updated in the ticket when refreshing the ticket page.
However, when I run a GET request on the ticket, I can see that the new value is there.
I thought this might be a refresh issue, so I went to the ticket on the browser and manually updated the ticket, but alas, I cannot see the value i passed in the PUT request.
So, is it even possible to pass values via PUT requests?
댓글 보기 · 2022년 12월 29일에 게시됨 · CCal
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CCal님이 에 게시물을 만듦
Hi,
Is it possible to make pasting images straight to attachments when making new requests?
Like when I have an image in the clipboard, I can just CTRL+V in the web ticket form and it automatically attaches it as attachment?
Now our end users have to save the file to disk, then drag the file onto the Attachment field or click on it and then select the file.
2022년 8월 29일에 게시됨 · CCal
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