Daniel Clymore-Greene

Dwight Bussman Understood, but what I'm wondering is if I can set the "2.Custom Org Field" from the "1.Default System Domains" field. Is that possible? 

Thanks Dwight Bussman. Is it possible to push the "Domains" name field that get's automatically added to orgs, into a custom Org field, and then use that custom field to match to Salesforce? I know I can have Salesforce push the field to Zendesk once matched, but the specific ask here is to find a way to utilize the domain name that comes in via email address and is automatically added to the ticket and respective org. In this way, ZD orgs would automatically be created and updated with the SF data sync without us having to manually create the ZD org every time a new customer inquires to ZD Support.

Can I set a matching criteria from Salesforce based on the domain name of the organization in Zendesk? The interface allows me to map this field, but I'm not seeing it as an option in the matching criteria?

This should absolutely be configurable as a view.