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Levente Nagy

가입한 날짜: 2022년 8월 31일

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마지막 활동: 2022년 8월 31일

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커뮤니티 댓글 Developer - Zendesk APIs

Hi,

I need to add a "custom lookup relationship" field to my tickets referencing to a custom object. But it seems like I can only add one referencing to tickets, organizations or users. According to this article its possible as stated:
"One approach to building this app would be to add a dropdown list to the ticket form in Help Center that lets users select a PC when they submit a ticket."
But the instructions are unclear. Regardless of how many relationships I define, my custom object refuses to show up under the "related object" dropdown in when defining a custom lookup relationship field.
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What am I missing here?

댓글 보기 · 2022년 8월 31일에 게시됨 · Levente Nagy

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