최근 검색


최근 검색 없음

Michae Almeida's Avatar

Michae Almeida

가입한 날짜: 2023년 2월 15일

·

마지막 활동: 2024년 3월 07일

팔로잉

0

팔로워

0

총 활동 수

10

투표 수

4

플랜 수

4

활동 개요

님의 최근 활동 Michae Almeida

Michae Almeida님이 에 댓글을 입력함

댓글Salesforce integration

Hello, Is the ticket view available on the Salesforce mobile page? I added the component and can see it on my desktop for the Account and Contact page, but I can't see it on my mobile. 

I appreciate any help you can provide.

댓글 보기 · 2024년 2월 19일에 게시됨 · Michae Almeida

0

팔로워

0

투표 수

0

댓글


Michae Almeida님이 에 댓글을 입력함

댓글Business rules

I am also curious about Lisa's question provided below.

Also, I noticed that the placeholder was not the simplified version on the "[Notify] requester and CCs of comment update" trigger. Is that correct?

Hi, we would like to not email customers/requesters when they update their own ticket (e.g., when they email us). I see a tip in the article - Tip: If you want to prevent requesters from receiving emails about their comments, you can add the following condition: Requester | Is not | (current user). 

I also see that @BrandonFischer added a comment to this article that says to add the condition  Current User | is not | End user. 

Which is correct?  Are these effectively the same?  

 

댓글 보기 · 2023년 8월 01일에 게시됨 · Michae Almeida

0

팔로워

0

투표 수

0

댓글