Angela Werdenich
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Angela Werdenich의 최근 활동-
Katarzyna Karpinska Thanks for the suggestion. Is there any way we can bulk-change the author of all articles? We have some 40,000 articles in our knowledge base, so doing this manually for each ar...
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I also want to support the call for this option - especially since we noticed that there is a major GDPR issue involved. The email notification contains the name of the author of the article which ...
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This is probably our number 1 pain point working with Zendesk Guide, and we have addressed it several times (e.g. in https://support.zendesk.com/hc/en-us/requests/11328454), so we would highly appr...
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Thanks Nicole, I posted it here: https://support.zendesk.com/hc/en-us/community/posts/5488958169754-Version-history-for-all-users
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Hi Zendesk team, Is there any chance we can enable the version history for all users (including light agents and end users)? This would be extremely important for us since we use Zendesk Guide for ...