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Anthony Murillo
가입한 날짜: 2024년 1월 08일
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마지막 활동: 2024년 1월 08일
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님의 최근 활동 Anthony Murillo
Anthony Murillo님이 에 게시물을 만듦
Hello,
I'm exploring how we can migrate all of our support options into Zendesk.
We currently have an external public-facing customer support portal in Zendesk (where customers can get support from team members) and two internal private support portals in Jira.
I want to migrate those (2) Jira support portals, that are for internal team members only, to Zendesk.
One support portal where employees can report IT-related issues (password reset, new device needed, etc.) and one where employees can report product-related issues (bug, issue with a part of the platform, etc.).
If anyone is using Zendesk in a similar fashion, please let me know how to best set this up.
2024년 1월 08일에 게시됨 · Anthony Murillo
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