Maciej Zapior
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Maciej Zapior님의 최근 활동-
Maciej Zapior님이 에 댓글을 입력함
Hi Tipene, looks like that's not a case as ticket is closed but comments API still does not return it. Anyway I was able to retrieve it via Audit API so all good. Thank you for your help and advic...
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Maciej Zapior님이 에 댓글을 입력함
Hey Tipene Hughes, maybe it's a bug then cause comments API for the case when channel is: native_messaging returns only 1 comment with ticket name - the conversation/chat transcript is not present ...
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Maciej Zapior님이 에 게시물을 만듦
Ticket export - chat transcript
What is the way to retrieve chat transcript per ticket through the Zendesk API? The response to https://<company>.zendesk.com/api/v2/tickets/{id} does not return any reference to chat transcript un...