Brett Bowser
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총 활동 수6580
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마지막 활동
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회원 가입일
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내가 팔로우하는 사용자 수0명
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나를 팔로우하는 사용자 수36명
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투표 수98
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수신 설정 수2370
활동 개요
Brett Bowser님의 최근 활동-
Brett Bowser님이 에 댓글을 입력함
Hey Sameer, You should be able to reach out to our Customer Care team using the following instructions: Contacting Zendesk Customer Support I would recommend contacting us through your account for...
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Hey there, It looks like you chatted in regarding this issue and one of our Customer Care agents was able to recover the phone number on your account. Let us know if you run into any other issues!
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Hey Shweta, Just confirming that the customer will have an updated subject within the same email thread, right? This will most likely depend on the email provider the customer is using. What are t...
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Hey Beatriz, Thanks for the heads up! I'm going to share this with our documentation team so they can update this article with the images. Appreciate you bringing this to our attention!
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Hey Bruno, I did some digging and it doesn't look like there's a Satisfaction Comment column you can add to your views. You'd need to go into the individual ticket to view the users comment they l...
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Hey Shweta, Using the Set Subject action will change the subject of the ticket and not create a new ticket. The customer would then see the new email subject when the agent responds and changes th...
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Hey Christopher, You would need to use the API to pull this information as there is no native functionality to accomplish this. One of our Gather product managers wrote a script that can capture c...
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Hey Nimrod, Can you confirm you're not using the following code snippet when embedding the widget? <script type="text/javascript"> zE(function() { zE.activate(); }); </script> This script would ca...
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Hey Jahn, Appreciate your patience! I've reached out to our Explore Product Managers to see if we can expedite this request. I will keep you posted when I hear back :) Thanks for bringing this to ...
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This is awesome! Thanks so much for sharing this with everyone Dan :) We will include this in our next Weekly Digest. Have a great weekend!