Tala Owais
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Zendesk does not support adding instagram story (image or video ) into ticket
Once a customer replies to Abyat Story , his reply is opened as new ticket of type direct messages in Zendesk , but It does not appear what he is replying to . Detailed description below : At the...
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Hi Tipene ., Thank you for your reply ! My issue was how I submitted the body variable to the function , As I was reading json from the request , I was not getting the raw Body (ex. body = req.ge...
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Tipene Hughes implementing those lines gives me the following output : webHookSignature: b'\xf4\**** str(base64.b64encode(hmac_result), 'utf-8'):8wtf5**** The problem might be the Zendesk webhook I...
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Zendesk Webhook Authorization in Python
I am using following link as guide for me to authorize the api I am configuring in my Zendesk webhook:https://developer.zendesk.com/documentation/event-connectors/webhooks/verifying/ and I am writi...