Holly
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내가 팔로우하는 사용자 수0명
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Holly의 최근 활동-
Is there a way to see how many times a ticket has been updated with the same status in Explore?
I know we can report on how many times a status changed, but can we report on how many times a ticket was updated and the status stayed the same? For example, a ticket is updated 10 times in Open s...
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Is there a way to include a Timestamp of the Last Update by End User?
While the standard calculated attribute f\can provide a timestamp for updates by agents/admins like below: IF ([Comment present]=TRUE AND [Comment public]=TRUEAND ([Updater role]="Agent" OR [Update...