Kalle Windefalk
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+1
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CC and followers with customer context set as standard
I'm trying out the "CC and followers" and I really like it. We have the customer context view set as default and allow agents to change requester. With the CC and followers it feels more natural to...
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Wish there was a "Current users's brand" in views
I miss the feature "current users's brand" option in views. There is a option for "current user's groups". We have a "triage" function within our brands. The triage agent is monitoring our brand's ...
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Thanks mate :). I would be fine to have all the holidays imported in English. Crucial part for me is to not forget to add a since a make use of the holiday trigger with email notification
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I would like to see a more dynamic feature (at least the ability to turn it on/off). What about Hi-light paragraphs, text or images or whatever, that has been changed in the last update that genera...
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Same here. Interested!
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I sent a ticket to the support regarding ”On Lite, the search results are pre-populated based on a search of the ticket subject. On Professional and Enterprise, the search results are pre-populated...
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Thanks Brett, I just did =)
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Please add Sweden to the existing version =)
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Suggestion. Sync the holidays from a public database so we don't even have to import them. You can start with the swedish calendar ;) Awesome app btw.