Kalle Windefalk
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총 활동 수250
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마지막 활동
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회원 가입일:
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내가 팔로우하는 사용자 수2명
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나를 팔로우하는 사용자 수0명
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투표 수86
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수신 설정 수101
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Kalle Windefalk의 최근 활동-
Agree with Jennifer Garcia
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Agree with Mary. our KCS I can only submit for review. They need to submit the article via the KC app to get the link statistics. Since the author is not notified when an article is published, our...
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+1
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I just tried to disable the setting but the ticket is solved anyway. The only difference is that the Rapid Resolve message is posted as a public comment.
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Please add the ability to schedule an agents out of office duration. We have a trigger that put the ooo agent's ticket back to the default group/view upon ticket update for that agent. We set all...
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That is awesome news. Now I'm happy =)Thank you Kasper SørensenI'll vote for Denmark in the next eurovision contest as a tribute ;)
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Agree! I wanted to use "Contact us" category leading directly to an article with the contact details. I had to fiddle with the code to be able to accomplish this but it should really be a standard ...
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Agree. I want to combine support dataset and guide dataset. Today I can't report on ticket volumes against guide events which would be great for KCS organisations.
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Thank you =)
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Thanks =)