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Vaibhav Shetty
가입한 날짜: 2023년 4월 27일
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마지막 활동: 2024년 5월 28일
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님의 최근 활동 Vaibhav Shetty
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Hi Tony thank you for the reply can you please help us creating a formula for calculating how many business days it took to solve the ticket after it got created
we are new to creating custom attributes and metrics because of that we are stuck in this case can you please help us
댓글 보기 · 2024년 5월 24일에 게시됨 · Vaibhav Shetty
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is there a way to calculate how long it took to solve the ticket after it got created, we have created a custom attribute to calculate the days, but we want to exclude the Saturday and Sunday from the calculated days can someone help me on the below formula
DATE_DIFF([Ticket solved - Date],[Ticket created - Date],"nb_of_days"). please anyone help me on this
댓글 보기 · 2024년 5월 22일에 게시됨 · Vaibhav Shetty
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Vaibhav Shetty님이 에 댓글을 입력함
is there a way to calculate how long it took to solve the ticket after it got created, we have created a custom attribute to calculate the days, but we want to exclude the Saturday and Sunday from the calculated days can someone help me on the below formula
DATE_DIFF([Ticket solved - Date],[Ticket created - Date],"nb_of_days"). please anyone help me on this
댓글 보기 · 2024년 5월 22일에 편집됨 · Vaibhav Shetty
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