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Jay

가입한 날짜: 2024년 3월 05일

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마지막 활동: 2024년 3월 05일

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댓글Ticket automation and collaboration

Hi,

Regarding Side conversations via email, 
If you manually enter an email address into the To field, the email addresses you enter will become the recipients of a side conversation.
In the event that an external email is added to the
CC field, is there any chance that the recipient won't be able to receive it? Should the external email always be on the To field?
We had this instance when an external email was added to the CC field and the recipient claims that they didn't receive it.

댓글 보기 · 2024년 3월 05일에 게시됨 · Jay

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