
Chris White
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That would be really helpful, thank you Jessie!
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Insights Reporting on time between Voice Mail creation and Callback
Is there any way to look at the time that a voicemail was created using the ZD Voice setup, and then the elapsed time before the customer was contacted via phone?
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Hi! I was wondering if there are any details that could be shared on what form the ticket will take - like tags, specific identifiers, etc. This would help us manage them so that they don't overloa...