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Chris Jookar

가입한 날짜: 2024년 7월 31일

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마지막 활동: 2024년 11월 06일

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댓글Web Widget documentation

I am working in my Sandbox to test our widget. I am testing and submitting tickets through the widget in the admin center but I am not seeing the tickets come through on the other side. I cant find them at all.

 

Not sure if I am doing something wrong on my end or if tickets just aren't able to be created this way in the sandbox. Just wanting to test it out first before we go live with it.

 

Any ideas anyone?

댓글 보기 · 2024년 8월 27일에 게시됨 · Chris Jookar

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커뮤니티 댓글 Feedback - Voice (Talk)

For our office, we were trying to find a way to have tickets automatically close based on the duration of the call. For example, we are wanting phone calls where the customer will leave a voicemail (they don't talk at all or it is just background noise) to close automatically. We know that there is a feature to close tickets if there is no transcription, but some of our tickets, even though there is no one talking, a transcription is still generated.

댓글 보기 · 2024년 8월 07일에 게시됨 · Chris Jookar

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커뮤니티 댓글 Feedback - Voice (Talk)

Were you able to find anything on this? We are looking to do something similar but can't get it figured out.

댓글 보기 · 2024년 7월 31일에 게시됨 · Chris Jookar

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