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mahfod addi

가입한 날짜: 2023년 4월 26일

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게시물 Developer - Zendesk Apps Framework (ZAF)

 

 

Issue with Updating Phone Number in User Profile

 

Dear Zendesk Support Team,

I hope this message finds you well.

I am writing to report an issue I am experiencing with updating the phone number in a user's profile through the API. Specifically, when I attempt to replace the existing phone number, the new number gets added as an additional phone number instead of replacing the original one. As a result, multiple phone numbers are listed for the user, with the first one remaining unchanged.

Could you please confirm if there have been any updates or changes to the API endpoint `/users/{userId}.json` that would affect how phone numbers are updated? Additionally, if replacing the existing phone number is not possible with the current API, could you provide any recommended solutions or workarounds to achieve this?

Here are the details of my request:
- **User ID:** 18936873876125
- **Current Endpoint Used:** `/users/{userId}.json`

Any guidance or assistance you can provide would be greatly appreciated.

Thank you for your support.

Best regards,

Addi Mahfod
Keyrus

2024년 5월 23일에 게시됨 · mahfod addi

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커뮤니티 댓글 Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes Hi, same way to use zcli apps:create but server all is good

Have got any idea about this ? I tried with differents projects but issue is the same

댓글 보기 · 2024년 2월 28일에 게시됨 · mahfod addi

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mahfod addi님이 에 게시물을 만듦

게시물 Developer - Zendesk Apps Framework (ZAF)

hello, I need help to set up an auth keycloack in app, I used nextjs, the problem I have is that zendesk does not allow redirection on the app.
maybe someone had the same problem or a solution?

2023년 8월 22일에 게시됨 · mahfod addi

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커뮤니티 댓글 Developer - Zendesk Apps Framework (ZAF)

Tipene Hughes

Hey,

I try with ericagirges/sample-zaf-next 

I've got this error TypeError: client.request is not a function

I follow this step https://developerblog.zendesk.com/getting-started-zaf-next-js-4d1f83dae815

thks 💪

댓글 보기 · 2023년 4월 26일에 게시됨 · mahfod addi

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mahfod addi님이 에 게시물을 만듦

게시물 Developer - Zendesk Apps Framework (ZAF)

Hello,

I try setup zendesk app with your template, but ZAT not working, i try with zcli but it not work

 

I need help please 😊

 

2023년 4월 26일에 게시됨 · mahfod addi

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