Amelia French
-
총 활동 수48
-
마지막 활동
-
회원 가입일
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수5
-
플랜 수23
활동 개요
Amelia French님의 최근 활동-
Amelia French님이 에 댓글을 입력함
Thanks Paolo, appreciate the update. In relation to Zendesk messaging, we want the message to be sent automatically without the agents having to send the macro. With triggers on chat, this is possi...
-
Amelia French님이 에 댓글을 입력함
Hi, I have two questions: 1. When is this change happening? We use messaging already and it hasn't been changed. 2. With triggers now being moved to the Admin Center, will we now be able to use the...
-
Amelia French님이 에 댓글을 입력함
What quarter will the work launch in, in 2024?
-
Amelia French님이 에 게시물을 만듦
Create the Ability to not pop open Talk Tickets
답변함Our agents use Omnichannel routing and are multi-tasking doing messaging tickets and calls at the same time. As the messaging tickets are live, we need the agents to be responding within seconds to...
-
Amelia French님이 에 댓글을 입력함
We are using this feature but sometimes the composer is failing to load in time to answer the customer. We then have to refresh the page (sometimes more than once) to be able to answer the customer.
-
Amelia French님이 에 댓글을 입력함
Hi, This feature is not available on Zendesk Messaging. Will this become a native feature, without having to use API's? Kind regards, Amelia
-
Amelia French님이 에 댓글을 입력함
Thanks Devan La Spisa. I still haven't received contact, do you know what the hold up is?
-
Amelia French님이 에 댓글을 입력함
Hi I signed up for the EAP a while ago. Will I be added on soon?
-
Amelia French님이 에 댓글을 입력함
Yes totally agree!
-
Amelia French님이 에 댓글을 입력함
+1