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Alec Grotenstein

가입한 날짜: 2023년 8월 29일

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마지막 활동: 2023년 8월 29일

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님의 최근 활동 Alec Grotenstein

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커뮤니티 댓글 Feedback - Ticketing system (Support)

It's HORRIBLE. Like who actually approved these updates? Zendesk capabilities took a step back with their new updates...

The search features is much worse. It's less accurate, doesn't yield proper--or sometimes even any results. There's less info available on a user at the ticket-level, you have to click into the user's profile.

My team is not a fan with any of these "enhancements"...

댓글 보기 · 2023년 8월 29일에 게시됨 · Alec Grotenstein

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게시물 Feedback - Ticketing system (Support)

Am I the only one that thinks Zendesk capabilities took a step back with their new updates? The search features is much worse. It's less accurate, doesn't yield proper--or sometimes even any results. There's less info available on a user at the ticket-level, you have to click into the user's profile. I'm not a fan with any of these "enhancements"...

2023년 8월 29일에 편집됨 · Alec Grotenstein

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