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Lukas Gärtner

가입한 날짜: 2023년 12월 06일

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마지막 활동: 2023년 12월 06일

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님의 최근 활동 Lukas Gärtner

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댓글Ticket customization

We have a sandbox account.

I changed the URL for my form to https://mycomp.zendesk.com/hc/en-us/requests/new?ticket_form_id=1234

and disabled that user have to register when submitting a ticket. But still in an icognito window I just come to the form which is set as default. Is it possible to have a default form but create such a custom link for another form?

Can you please give me support on this?

What I want to achieve is, that I have an URL for one special form which I can give end users to fill out the form without being registered, I also dont want to embed the form in my website. I just want to give them the URL (they are actually colleagues without a zendesk account).

댓글 보기 · 2023년 12월 06일에 편집됨 · Lukas Gärtner

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