최근 검색
최근 검색 없음

Anastasiya Kastsiushkina
가입한 날짜: 2023년 11월 17일
·
마지막 활동: 2025년 2월 21일
팔로잉
0
팔로워
1
총 활동 수
66
투표
1
플랜 수
32
활동 개요
배지
문서
게시물
커뮤니티 댓글
문서 댓글
활동 개요
님의 최근 활동 Anastasiya Kastsiushkina
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hey!
Thank you so much for taking the time to provide us with your feedback here.
This request is already in our backlog, we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
Best,
Anastasiya
댓글 보기 · 2025년 2월 21일에 게시됨 · Anastasiya Kastsiushkina
0
팔로워
0
투표 수
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hey Matthew!
Thank you for sharing your feedback.
I believe this issue can be addressed using the Show/Hide API. You can hide the widget on page load and then wait for user authentication. Once the end user has successfully logged in, you can render the widget using the same API to show it. This way, only authenticated users will have access to messaging.
Let me know if you need further assistance or clarification!
Best,
Anastasiya
댓글 보기 · 2025년 2월 20일에 편집됨 · Anastasiya Kastsiushkina
0
팔로워
0
투표 수
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
Best,
Anastasiya
댓글 보기 · 2025년 1월 31일에 게시됨 · Anastasiya Kastsiushkina
0
팔로워
0
투표 수
0
댓글
Anastasiya Kastsiushkina님이 에 문서를 만듦
발표일 | 배포일 |
2025년 1월 16일 | 2025년 1월 15일 |
2025년 1월 15일부터 Unity용 Zendesk SDK를 사용하는 모든 고객이 헬프 센터 연동 서비스를 사용할 수 있게 되었음을 알려드리게 되어 매우 기쁩니다.
이 공지에서는 다음과 같은 흥미로운 새 기능에 대한 주요 질문을 다룹니다.
무엇이 변경되나요?
이전에는 사용자가 웹 브라우저를 통해서만 헬프 센터에 액세스할 수 있었습니다. 이제 새 연동 서비스로 Unity 기반 앱 내에서 바로 헬프 센터에 원활하게 액세스하여 전반적인 경험을 개선할 수 있습니다.
Zendesk에서 이러한 변경을 하는 이유는 무엇인가요?
이 연동을 통해 클래식 SDK와 메시징 SDK 간의 상당한 격차를 해소하여 최신 SDK 세대로 더욱 순조롭게 마이그레이션할 수 있습니다. 많은 기업이 헬프 센터에 의존하여 최종 사용자가 셀프 서비스를 통해 상담사의 도움 없이도 신속하고 효율적으로 문제를 해결할 수 있도록 지원합니다.
어떻게 해야 하나요?
헬프 센터와 연동하려면 앱에 헬프 센터 추가하기의 가이드라인을 따르세요.
본이 발표와 관련된 피드백이나 질문이 있으시면 고객 제품 피드백을 수집 및 관리하는 커뮤니티 포럼을 방문하세요. 추가 질문이 있으시면 Zendesk 고객 지원팀에 문의하세요.
2025년 1월 21일에 편집됨 · Anastasiya Kastsiushkina
0
팔로워
1
투표
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hello everyone,
Thank you for your continued interest and engagement regarding our feature request. Text color customization, along with other customization features, is on our roadmap for later this year. Please keep in mind that our commitment and prioritization may change as we progress through product development.
Once we move into development and have a clearer timeline, we will revisit this thread to keep you updated. We truly appreciate your feedback and support as valuable Zendesk customers. If you have any questions or further suggestions, please feel free to share!
Best regards,
Anastasiya
댓글 보기 · 2025년 1월 14일에 편집됨 · Anastasiya Kastsiushkina
0
팔로워
1
투표
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hi everyone,
Thank you for your continued interest and engagement with this feature request. We are continuing to prioritize work on this feature however our timeline has moved out to later this year. We do not have an exact timeline to give our customers as of now. We remain committed to our investigation and ultimate development of this feature. Please note that commitment and prioritization is always subject to change with our product development.
When we have moved into development and have a stronger sense of when this might be built, we will make sure to engage this thread again. Thank you for being valuable Zendesk customers and sharing your feedback with us!
Best,
Anastasiya
댓글 보기 · 2025년 1월 14일에 편집됨 · Anastasiya Kastsiushkina
0
팔로워
0
투표 수
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hello everyone,
Thank you so much for taking the time to provide us with your feedback here. This feature request has been accepted and is on our roadmap in H1 2025. Per our Community Guidelines, we do not provide specific timelines around releases for our product and any discussion of planning is always subject to change. To stay on top of product releases please visit our What’s New page in the Help Center.
We are going to leave this post open for comment to allow others to provide their feedback and use cases.
Thank you again for your feedback!
Best regards,
Anastasiya
댓글 보기 · 2024년 12월 13일에 게시됨 · Anastasiya Kastsiushkina
0
팔로워
1
투표
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hey Paulo,
Thank you for your feedback here. This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle.
We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
댓글 보기 · 2024년 11월 05일에 게시됨 · Anastasiya Kastsiushkina
0
팔로워
0
투표 수
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hey everyone,
Thank you so much for taking the time to provide us with your feedback here!
Unfortunately, there is still no direct way to delete the Web Widget for a brand from the Admin Settings, so we still recommend following the steps from the previous response.
I have added the possibility to delete the Web Widget to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
Best,
Anastasiya
댓글 보기 · 2024년 10월 09일에 편집됨 · Anastasiya Kastsiushkina
0
팔로워
0
투표 수
0
댓글
Anastasiya Kastsiushkina님이 에 댓글을 입력함
Hey Bogdan Bobkov and Appsyoulove Support,
I've just created a support ticket on your behalf and forwarded it to the appropriate team.
Thanks for reporting the problem!
Best,
Anastasiya
댓글 보기 · 2024년 10월 02일에 게시됨 · Anastasiya Kastsiushkina
0
팔로워
0
투표 수
0
댓글