Avatar

Ellie Simpson

  • 총 활동 수
    13
  • 마지막 활동
  • 회원 가입일:
  • 내가 팔로우하는 사용자 수
    0명
  • 나를 팔로우하는 사용자 수
    0명
  • 투표 수
    5
  • 수신 설정 수
    4

활동 개요

Ellie Simpson님의 최근 활동
  • Avatar

    Ellie Simpson님이 에 댓글을 입력함

    Hey Zendesk, Are there updates on this? We never, ever, ever use the Dashboard. And we don't want agents to use it as they have very specific Views set up for them.  

  • Avatar

    Ellie Simpson님이 에 댓글을 입력함

    We'd very much like the ability to customise the dashboard, and also to remove it completely from agents' Zendesk. It's very irritating that the first "view" they see is of the dashboard (which we ...

  • Avatar

    Ellie Simpson님이 에 댓글을 입력함

    +1 yes please to BCCs. We'd really like to send multiple emails with the same content but without the recipient knowing there's others receiving the email.

  • Avatar

    Ellie Simpson님이 에 댓글을 입력함

    +1 We have a section titled 'Hotels & Hostels' but would very much like to be able to divide this section into different sub-sections as there are so many FAQs in there.