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Maxime Wozny

가입한 날짜: 2023년 11월 07일

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마지막 활동: 2024년 12월 17일

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커뮤니티 댓글 Feedback - Help Center (Guide)

Today we are forced to print pages to PDF using the preview mode.

Sadly you added a watermark (div id live-preview-container) that hides a part of the article that we are printing to PDF.

Releasing this feature would be super helpful for those who need to review the articles and cannot have access to Guide.

댓글 보기 · 2024년 12월 17일에 게시됨 · Maxime Wozny

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댓글Using legacy AI agent functionality

Once you are authenticated (with JWT) within the messaging widget, are you considered authenticated on the Zendesk Guide Help Center too ?

My use case : Our bot answers to authenticated clients, displaying them restricted articles (only visible to users that are authenticated in Zendesk Guide). If the user does not find anything useful, we ask details to create a ticket. Currently we manage to have the ticket, but not display the restricted article (it redirects to the authentication page of Guide).

댓글 보기 · 2024년 7월 25일에 게시됨 · Maxime Wozny

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댓글Using legacy AI agent functionality

Is the conversation bot able to know on which page (URL) of the product you are and exploit that info to display articles ? (Like “contextual help” used to do for web widget classic)

댓글 보기 · 2024년 6월 20일에 게시됨 · Maxime Wozny

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